Apple has responded to complaints about the diminution of the iPhone 4's cellular reception when held in a certain way.
Reports of the issue began surfacing late Wednesday and early Thursday, as new iPhone 4 owners noticed that gripping the phone by the antenna band seemed to cause problems with the the phone's reception. The Internet buzzed with the news, with bloggers and consumers alike wondering if Apple's hardware or software was to blame.
Late Thursday, Apple issued this statement to PC Magazine:
"Gripping any phone will result in some attenuation of its antenna performance with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your Phone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases."
Still, as Gizmodo notes, the iPhone 4's design flaws make it an infuriatingly fragile device. In addition to analyzing the antenna issues, the blog points to reports of the screen easily scratching - despite Apple's claims that the phone is essentially scratch-proof - and some users' claims that the case can break entirely.
Given Apple's track record of great attention to detail, these issues are amounting to more than brief PR hiccups. Some are asking the question: is Apple losing its touch?
Give us your thoughts in the comments!
[image via nydailynews.com]